The Business Analyst will be responsible for driving results by supporting the product team in their efforts to deliver new products, enhancing existing products, and implementing medium to large scale projects. Liaise with technical delivery team professionals and subject matter experts to ensure solutions meet business needs. In addition, they will support activities related to user acceptance testing for the above.

• Work closely with business partners to understand their business and how current and future systems may improve productivity and quality.
• Conduct analysis to determine the best path for solving business problems/opportunities that may include process improvement, systems enhancement, and user training.
• Apply and utilize business process modeling methods to ensure business outcome-based deliverables in a way that can be readily used as input to Product Delivery teams and executive decision-making by both line of business and IT partners.
• Facilitate future-state process and visioning sessions with business partners.
• Define measurable process improvement objectives and participate in grooming features sessions.
• In collaboration with Product Manager, help to define project requirements by identifying, and actively participate in the Agile Product team for implementation.
• Serve as the liaison between IT, business requestors, and business leaders to resolve questions from IT pertaining from changes or defects; present testing requirements on behalf of the requestor to business leaders; and facilitate discussion to build consensus on the completeness and accuracy of requirements. Communicates with business SMEs to ensure expectations are kept in line with release status. Obtain signoff of deliverables by all impacted parties.
• Ensure product satisfies the customer/end-user requirements by actively representing the business users in product testing and evaluation through mapping product enhancement to business process change.
• Work with training development to ensure content effectively maps product capabilities to business process execution.
• Develop business use cases.
• Complete ad hoc research and projects as assigned.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

• Bachelor’s Degree required.
• Healthcare Systems and Operations experience preferred.
• 3-5 years’ experience with Business Process development.
• 1-3 years’ experience in Project Management and Agile Product Development methodologies.
• Strong relationship-building skills and customer orientation. Proven ability to collaborate with business partners to define needs, address issues and answer questions.
• Proficient with Microsoft Office Suite (Word, Outlook, Visio, PowerPoint).
• Ability to work well independently and in a team environment.
• Must have the ability to interact with business users in a sensitive and diplomatic manner, while challenging existing procedures and building collaboration on project goals.
• Ability to translate business needs into product features.
• Consistent and effective critical thinking skills required.
• Strict attention to detail in actions and documentation.
• Works with a sense of urgency.
• Strong organizational skills (including a commitment to thorough documentation of results).
• Strong written and verbal communication skills in person as well as with remote and international resources.
• Professional demeanor with ability to use appropriate language, tone, style and structure in oral and written communications.
• Positive and helpful demeanor in interactions with all internal/external stakeholders.
• Active listening skills.
• Highly skilled at handling multiple tasks simultaneously, prioritizing and meeting deadlines.
• Ability to maintain strict confidentiality in all communications involving sensitive information.
• Must be driven and a self-starter.
• Must be flexible and willing to adapt to an ever-changing environment.
• Ability to work within a matrix organization.

Cognitive / Mental Requirements:
• High level of initiative for excellence, results, and process improvement.
• Highly developed financial and other qualitative/analytical skills.
• Demonstrated ability to work well with short deadlines and time constraints.
• Excellent presentation skills with solid communication skills and practices, both oral and written.

Physical Requirements and Working Conditions:
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• No adverse environmental conditions expected.

Base compensation ranges from $76,500 to $94,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Date of posting: 11/11/2025
Applications are assessed on a rolling basis. We anticipate that the application window will close on 2/11/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.