The Project Manager is a role within the Product Organization that works across departments, Centers of Excellence/functional areas and Business Units to successfully manage the launch of new and enhanced products or other projects as needed. The role is responsible for managing the project, process and success and overseeing the product design, development, distribution training and market launch, implementation and operational readiness. In this role you will partner with a cross functional team, including Marketing, Go-to-Market Effectiveness, Product, R&D, Operations, Implementations, Finance and other organizations to plan, organize and execute project plans for product launches.

The Project Manager will track all milestones and operational readiness from initial Product Steering Committee approval to General Availability, as well as post launch performance tracking. S/he will be the point of contact for the day to day activities facilitating weekly product launch status meetings with internal teams and additional deep dives into functional areas as needed. The Product Launch Manager will routinely create project plans, status decks and executive updates.

The Project Manager will also be responsible for assessing, implementing, and training on product launch tools to manage and report out on product launches.

• Track and ensure product launches move through the product launch phases and meets gates and timing for each phase, with appropriate approvals as applicable.
• Ensure all internal teams needed to support the new product are identified, needs and dependencies are documented, and the project is tracked to completion, including formal post-launch monitoring.
• Manage product build and internal functional work that cross legacy boundaries, which include timelines, coordination, change management, and understanding risks and dependencies between product program and deliverables.
• Facilitate weekly status meetings, meeting minutes, status reports, and project plans to support launches.
• Identify any potential risks with launch team and mitigate/escalate as needed.
• Effectively communicate in cross-departmental or cross-functional situations. Able to conduct peer training within the department.
• See emerging patterns and opportunities, adapting quickly and easily to new information, changing conditions, or unexpected events.
• Facilitate and communicate change across the team or organization to drive adoption.
• Set clear priorities, take action, stay focused, and overcome barriers to deliver expected results.
• Evaluate critical information needed to understand problems, determine probable causes, and develop workable solutions. Accurately assess the costs, benefits, and risks associated with alternative courses of action and make high quality and timely decisions.
• Ability to manage development of the project plan and manage issues and risks by facilitating mitigation and contingency planning with key stakeholders.
• Apply project management knowledge, skills, tools, and techniques to execute projects effectively and efficiently in alignment with organizational competencies and strategic business goals. May manage vendors as part of project team.
• Behave in a way that consistently demonstrates commitment to Cotiviti values of Integrity, Passionate Client Service, Teamwork, Accountability, Performance Excellence, and Continuous Improvement.
• Demonstrate understanding of Cotiviti policies, procedures, and external regulatory requirements, and perform duties in accordance with such regulatory requirements. Assure confidentiality and security of all data.
• Demonstrate the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
• Effectively utilize and convey concepts within the team's specialty area; some exposure to "the big picture" horizontally and vertically; demonstrate knowledge of managed care and program integrity role.
• Can determine appropriate channels, cadence, and audiences for communications. Able to adapt written and verbal communications to various audiences.
• Able to define and document business processes and create process flows or playbooks with Microsoft Office, Visio, or other project management tools.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. 

• Bachelor's Degree or equivalent experience required.
• 5+ years of project management experience required.
• Experience in product development or project management in healthcare is preferred but not required.
• Yellow belt Six Sigma or other Quality program training.
• Certification in Project Management (PMP, CAPM, or equivalent).
• Experience with managing cross-functional projects.
• Strong interpersonal skills with the ability to build consensus and develop solid relationships.
• Must be detail-oriented with strong communication and organizational skills.
• Problem solver who identifies better ways to meet customer needs.
• Ability to work well independently and in a team environment.
• Ability to handle multiple tasks, prioritize, and meet deadlines.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).
• Professional with the ability to properly handle confidential information.
• Ability to work within a matrix organization.
• Excellent written and verbal communication skills.

MENTAL REQUIREMENTS:

• The intellect and energy to excel in a complex and ever-changing environment, coupled with the poise and ability to act calmly in high-pressure, high-stress situations. 
• Communicating with others to exchange information. 
• Problem-solving and thinking critically. 
• Completing tasks independently. 
• Interpreting data. 
• Making timely decisions in the context of a workflow. 
• Maintaining focus. 
• Assessing the accuracy, neatness, and thoroughness of the work assigned. 

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Remaining in a stationary position, often standing or sitting for prolonged periods. 
• Repeating motions that may include the wrists, hands, and/or fingers. 
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance. 
• Must be able to provide a dedicated, secure work area. 
• No adverse environmental conditions expected.

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