The Program Director is responsible for the successful delivery of Cotiviti services to client(s). Responsible for delivery of Cotiviti services to Government client(s) in accordance with client contract requirements. Oversees routine delivery of client services, and responsible for day-to-day management of client relationship and overall contract P&L. Must have strong project management capabilities and assist in scope expansion and implementations. Must track to strategic corporate initiatives that are tied directly to individual account goals and objectives. Strong communicator and collaborator with IT leaders. Strategic thinker and innovator.

• Develops and manages individual account budget and revenue expectations. Has full P&L responsibility (including accrual tracking and forecasting accuracy) - expected to meet or exceed budget and reduce expenses where possible.
• Serves as the primary liaison with clients, and responsible for overall client satisfaction. Tasked with taking pulse of client at frequent intervals to ensure service delivery is at client's expectations.
• Engages in the strategy and development of government affairs programs specific to assigned account(s).
• Works with Audit Operations and IT resources and leaders to ensure key client deliverables, SLAs, and revenue goals are met or exceeded. Advanced ability to manage projects with demonstrated knowledge and experience in project management techniques, software, and tools
• Ensures up to date and thorough tracking of client Information System initiatives, partnering, and implementation project management
• Identifies sources of revenue through process improvements, client relationships, local policy initiatives, and strategic agendas and partnerships
• Works with clients and stakeholders to shape procurements and identify opportunities for value added services. Leads procurement processes and RFP responses.
• Introduces, negotiates, and implements new projects to expand scope of engagement.
• Engages in the strategy and development of government affairs programs specific to assigned account(s).
• Develops and presents reports and other written communication to the client and internal staff.
• Interacts with Cotiviti executives, supporting staff, and other government contractors
• Supports collaboration between program management team and operations staff through frequent interaction with other Cotiviti teams supporting assigned contracts
• Complete all responsibilities as outlined in the annual performance review and/or goal setting. 
• Complete all special projects and other duties as assigned. 
• Must be able to perform duties with or without reasonable accommodation. 

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. 

• Bachelor’s degree in Accounting, Business, Marketing, Public Administration, or other Healthcare relevant field required - Required.
• Certified Project Management Professional (PMP) - Strongly preferred
• 8+ years of account management experience required with experience in one of the following areas desired: Federal Government agencies or Commercial Healthcare market.
• 5+ years project management experience – Required
• 2+ years Medicare and Medicaid experience – Required
• 2+ years of experience with Cotiviti product offerings - Preferred

Mental Requirements:

• Communicating with others to exchange information.
• Problem-solving and thinking critically.
• Ability to comprehend and interpret documents and data
• Completing tasks independently.

Physical Requirements and Working Conditions:

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.
• Must be able to provide a dedicated, secure work area.

Base compensation ranges from $125,000 to $155,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Date of Posting 06/11/2025

We anticipate that the application window will close on 08/11/2025, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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