This is a technical role within Cotiviti’s IT Organization for a Jira and Confluence Architect. The ideal candidate will have a proven track record in designing, implementing, and managing Jira and Confluence Data Center products to meet complex business requirements. This role requires strong architectural expertise, hands-on experience, and the ability to optimize Atlassian products and secure Jira and Confluence environments.

• Design and architect solutions using Jira and Confluence Data Center products to meet the needs of an enterprise level organization.
• Develop scalable, high-availability configurations for Jira and Confluence Data Center deployments.
• Install, configure, and maintain Jira and Confluence Data Center products in a distributed environment.
• Perform upgrades, migrations, and troubleshooting tasks for Jira and Confluence Data Center instances.
• Integrate Jira and Confluence Data Center with other systems, tools, and plugins to streamline workflows and enhance functionality.
• Customize Jira and Confluence Data Center to meet specific business needs through workflows, custom fields, permission schemes, and automation.
• Optimize the performance of Jira and Confluence Data Center instances, including database tuning, caching strategies, custom field optimization, service project design, and resource allocation.
• Implement and maintain security best practices for Jira and Confluence Data Center environments, including user access controls, data encryption, and compliance with industry standards.
• Create comprehensive documentation for Jira and Confluence Data Center configurations, processes, and best practices.
• Provide training and knowledge transfer to administrators and end-users on using Jira and Confluence Data Center effectively.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.  

• Bachelor’s degree in either IT, Computer Science, Software Engineering, or 7 years' experience in an IT related field.
• 5+ years of experience in designing, implementing, and administering Jira and Confluence environments, with a focus on Data Center products.
• Experience with large-scale Jira and Confluence deployments, preferably in enterprise environments.
• Proficiency in configuring and troubleshooting Jira and Confluence Data Center instances, including understanding of clustering, load balancing, and disaster recovery.
• Strong understanding of Jira and Confluence APIs, plugins, and scripting languages (e.g., Groovy, JavaScript) for customization and automation.
• In-depth knowledge of Jira and Confluence Data Center architectures, features, and best practices.
• Proficiency with Atlassian products ecosystem, including Bitbucket, Bamboo, and Jira Service Management.
• Intermediate level knowledge of Azure cloud platform and products.
• Experience configuring Jira Service Management (JSM) Assets module.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong documentation skills for writing technical specifications, diagrams, and user guides.

Mental Requirements:

• Analytical mindset with a strong problem-solving ability to diagnose and resolve complex issues in Jira and Confluence Data Center environments.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements and Working Conditions:

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• No adverse environmental conditions expected.

Base compensation ranges from $100,000 to $120,000. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Since this job will be based remotely, all interviews will be conducted virtually.

Date of posting: 10/22/2024

Applications are assessed on a rolling basis. We anticipate that the application window will close on 12/22/2024, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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